Frequently Asked Questions
Here are some of the most common questions we receive from our partners. If you can’t find what you’re looking for, feel free to contact us directly!
What Services Can You Offer Us?
With our more than 10 years of production experience, we can offer our customers with one-stop service from material search, design, sample making, mass production to shipping.
What's Your MOQ?
Our MOQ is as low as 100pcs per color. You can easily start your handbag business, test the market or check our quality before placing a big order.
Can I get A Sample Before Placing An Order?
Sure. We will provide samples according to customers’ needs, so that you can check our designs and quality first.
Can I customize My Own Design Handbag?
Certainly. We will make samples according to your design and provide correction service. After confirmation, mass production can be arranged.
Don’t worry. We will keep your design confidential.
Will you help us source materials? Is it free?
Of course.
We always help our customers to source materials for free.
You can find out from our material source service page.
What Is Your Sample Lead Time?
According to different quantities, our sample lead time is 1-3 weeks after confirming the details.
What Is Your Mass Production Lead Time?
Usually, our mass production lead time is 40-60 days after receiving deposit and confirming details.
What are your payment terms?
T/T, 30% in advance, the balance to be paid within 1 week after receiving the copy of B/L is our usual payment terms.
Other payment terms, let’s discuss together.
Can I request a specific carrier or shipping method?
Yes. If you have own carrier, please feel free to tell us before placing your order.
Besides FOB, we can also accept EXW, CIF, or Door-to-Door.
Can I Nominate Material Suppliers For My Order?
Yes. If you have appointed suppliers, please provide their contact details when sending your inquiry.
Can I request expedited delivery for my order?
Please contact Our Sales Team first. Let’s talk about your rush order together.
What tests can your material pass?
Our selected materials comply with European and American standards such as LFGB, REACH, Prop 65, etc..
Can't find answers to your questions?
Fill out the form below and send us your question and we will get back to you within 1 business day.
*Don’t worry. We hate spam, too.*